laser service commitment

Our company insists on taking customers as the center and provides the perfect installation, debugging, training and maintenance for your company before and after sale and after sale service.

1. pre sales service

Before signing the contract, the company provides various production process plans for customers, providing technical consultation for laser equipment, sample samples, equipment selection and so on.

2. installation and debugging

In accordance with the contract, the company will transport the equipment safely to the designated location of the user within the prescribed time, and send the technical service engineer to install it on the spot. If the user installation and commissioning conditions are basically met, the technical service engineer will install and debug the machine in 1-2 days for users to ensure that the site is neat, clean and orderly.

3. after sale training

The company provides free technical training, after installation and commissioning, at the buyer's site or at the seller's domestic training center, the buyer's operator should be trained for at least 3 days until the operator reaches the normal normal use of the device.

4. equipment maintenance

The company promises:

The equipment is free of warranty for one year (part of the equipment warranty for three years), and the maintenance is paid for all the life.

Free technical consultation, software upgrading and other services.

Provide door - to - door service to check the operation of the machine.

When the warranty expires, the maintenance service is provided for the whole life.

A wide range of hardware and software support is still available after the expiration of the warranty period.